The things nobody explains until it costs you.
14 guides, 81 minutes in total. Every one exists because a customer lost money learning it the hard way. None are gated, none need an account.
Shop & Ship
5 guidesVolumetric weight, and why your small parcel cost so much
Airlines sell space as well as mass. The formula, the divisors, and how a free repack changes your bill.
Read guide →Why five parcels cost more than one box of the same weight
Carriers load the price into the first half kilogram. Ship separately and you pay that premium five times.
Read guide →De-minimis: the same box, taxed differently
Why $700 of goods lands duty-free into the US and gets taxed into Ireland.
Read guide →What cannot leave India, and what cannot arrive
Two separate lists, both of which can destroy a shipment.
Read guide →Declarations that clear, and declarations that get opened
How a customs officer reads your parcel, and what makes them reach for a knife.
Read guide →Medicine
3 guidesThe 90-day rule, explained properly
Enforcement discretion is not a legal right. What the FDA policy actually says, and where it does not apply.
Read guide →Why we will not post your prescription to the EU
The EEA import rule, what it means for patients, and the B2B route that does work.
Read guide →How a prescription actually gets verified
What we check before anything is dispensed, and why it takes a working day.
Read guide →Festival Gifting
2 guidesExport
2 guidesStill not sure what applies to you?
The concierge answers from your actual destination and locker contents, not a help article.