Why we will not post your prescription to the EU
This is the most common request we turn down, and the one customers argue with hardest. The short version: it is not our policy, it is the destination’s law, and taking your money would only mean your medicine is destroyed instead of delivered.
The rule
Germany prohibits importing prescription medicines from outside the EU or EEA without an import permit. Ireland, France, the Netherlands, Italy and Spain apply the same framework through their own regulators.
The restriction is on the act of importing, not on the medicine. A perfectly ordinary generic that is licensed and sold in the destination still cannot arrive this way.
What happens if you try anyway
Parcels containing prescription medicines are routinely intercepted. The usual outcome is destruction without compensation. Some member states issue a fine to the recipient.
You lose the medicine, the shipping cost and the time, and you may acquire a customs record that makes future shipments more likely to be opened.
A service that accepts this order is either not checking, or is content for the loss to be yours.
What does work
If your consignee is a licensed importer — a pharmacy, a distributor, a hospital, a licensed wholesaler — the B2B lane is open and we serve it. That is a commercial import against their licence rather than a personal one against yours.
For individuals, the realistic options are sourcing within the EEA, or having a clinician in your country prescribe an equivalent that is locally available. Your own doctor is better placed to advise than we are.
In short
- EU member states prohibit personal prescription imports from outside the EEA.
- Interception usually means destruction without compensation.
- Licensed importers can receive commercial shipments on the B2B lane.
- We decline these orders before payment rather than after seizure.
Put this to use
A free Indian address takes under a minute and costs nothing until something ships.